Why Are You Apologizing?
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View ArticleContent included this time: Why Are You Apologizing?
I opened up an email yesterday from a salesperson trying to reach me and he began with, “I apologize if I’m bothering you…” My first thought was, why are you apologizing for doing your job? And, why...
View ArticleOutcome Goals Vs. Process Goals
Over the past month, I’ve shared with a few clients the difference between outcome goals and process goals. I’m not sure who first came up with the distinction but it’s an important one. If we...
View ArticleWhy We Don’t Perform to the Level of Our Potential
John Foley was a Commander in the United States Navy, a pilot, and a member of the Blue Angels. Now he is an author and speaker about performance and he recently wrote this in his newsletter: “We as...
View ArticleSorry Admiral McCraven But Your Advice On Performance Improvement Might...
An Elite Performance Tip for Salespeople (And applicable to all of us): Admiral McCraven tells us that if we want to change the world, we should start by making our beds (in his video that went...
View ArticleBrilliant Communication Advice From a Rapper
“ “Miscommunication is the number one cause of all problems; communication is your bridge to other people. Without it, there’s nothing. So when it’s damaged, you have to solve all these problems it...
View ArticleMotivation: Digging Deeper Into What You REALLY Want
Christmas has come and gone. Did you get what you wanted for Christmas? Was there something you wanted but didn’t tell anyone? But even more important, are you getting what you want in your life? I...
View ArticleWhat Others Want From You But Won’t Tell You
Whether it’s at work or at home, you’re surrounded by people who want something from you. If they tell you what they want, it makes things easier. But there’s one thing that everyone wants from you...
View ArticleOne Killer Secret to Getting Better In Sales (Or Anything Else)
Before I address how we can get better in sales, or any other career or area of life, let me share that I was honored this week to be included in a list of Sales Influencers:...
View ArticleGuest article: Four Keys to Exceptional Leaders, T. J. Trent
Stop Passing the Buck. As the former Navy Seal, Jocko Willink says, extreme ownership is a required tool for every leader. Many of our national leaders are setting the wrong example. They are too busy...
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